Appointments

If you have a need for a same day appointment for an urgent matter please call the surgery on 0161 865 1100.

For anything non-urgent and/or routine, all requests must come through via an online request by following the link at the top of this page.

Routine Appointment

To request a routine appointment:

• use our online consult above Monday to Friday 8am to 6:30pm - your request will be triaged and you will receive a respone within 1 working day with your appointment details.
• This applies only if you are unable to submit an online request, phone us on 0161 865 1100, Monday to Friday from 8am to 6.30pm - A member of our team will help complete the online request on your behalf
• visit the surgery and speak with a patient coordinator who will help complete the online request on your behalf - Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Appointments are 10 minutes long so please be aware of this. To avoid causing delays for other patients, if you have more than one problem you may be asked to make a further appointment. You are welcome to make a double appointment if you have more than one problem to discuss with the doctor.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am.

Telephone consultations are available with all clinicians, please state if this is your preference. 

The surgery now offers GP appointments on a Monday evening from 6.30pm to 8pm. We also offer GP, nurse and phlebotomy appointments 3 Saturday mornings per month and one Saturday afternoon per month for those patients who find it difficult to attend during the usual surgery hours. If you would like to make an appointment during these extended hours please contact the surgery in the usual way.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery

Appointments by phone can be more flexible and often means you get help sooner.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system – [ Patient Access]
• phone us on 0161 865 1100, Monday to Friday from 9am to 5pm
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone or face to face
• if you need an interpreter
• if you have any other access or communication needs