Appointments

Contact Us Online

Urgent Appointment

We have a system that allows us to offer our patients an appointment on the day of contact.

To book one of these on the day appointments please call 0161 865 1100 at 8am 

Routine Appointment

To request a routine appointment in the next 7 days:

  • use our online consult above Monday to Friday 9am to 5pm. 
  • phone us on 0161 865 1100, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
  • use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Appointments are 10 minutes long so please be aware of this. To avoid causing delays for other patients, if you have more than one problem you may be asked to make a further appointment. You are welcome to make a double appointment if you have more than one problem to discuss with the doctor.

Patient Online Access

You can book and cancel your appointments and request repeat medication online. To do this you need to register for our online services here at the practice and we will issue you with your unique username and password. Once your account has been created and activated you will be able to use the system to book and cancel appointments and request repeat medication as required. Please ask a member of the reception team for a registration form.

Once you have registered you can access your account via the link at the top of this page.

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am.

Telephone Consultations

Telephone consultations are available with all clinicians, please state if this is your preference. 

Extended Hours

The surgery now offers GP appointments on a Monday evening from 6.30pm to 8pm. We also offer GP, nurse and phlebotomy appointments 3 Saturday mornings per month and one Saturday afternoon per month for those patients who find it difficult to attend during the usual surgery hours. If you would like to make an appointment during these extended hours please contact the surgery in the usual way.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – [ Patient Access]
  • phone us on 0161 865 1100, Monday to Friday from 9am to 5pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs