Complaints and feedback

You can email admin.lostock@nhs.net to give comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this email.

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please submit an online request or email gmicb-tr.complaints.lostock@nhs.net and the practice manager will deal with your concerns appropriately.